Client Testimonial – WhatsApp for Business Solutions

Name: Ricardo Pereira
Position: Owner & Customer Experience Lead
Company: Via Natural Produtos Artesanais
Industry: Health & Wellness Products
Location: São Paulo, Brazil

"In Brazil, WhatsApp isn’t just a messaging app — it’s the way business gets done. But before Global Business Network, we were stuck answering every inquiry manually, losing leads when we weren’t online, and missing out on follow-ups.

Their WhatsApp for Business automation tool completely changed how we work. We now have an intelligent chatbot that responds instantly to customer questions, guides users through our product catalog, and even qualifies leads before sending them to our CRM.

The broadcast feature helped us send personalized promotions and product launches to thousands of customers in a few clicks. The flow design is super intuitive, and we’ve reduced our customer response time from hours to seconds. It even integrates with our website forms and email campaigns."

Results:

• Cut response times by 90%

• Recovered over 60 lost leads per month through automation

• 34% increase in customer reorders via WhatsApp follow-ups

"Global Business Network gave us more than a chatbot — they gave us an entire communication system that feels personal, fast, and professional. I can’t imagine running my business without it."

? 307 11th Street, Tracy, CA, USA
? +1 (209) 278-6234
? info@global-businessnetwork.com
? www.global-businessnetwork.com